Reference

Administrator settingsEvery company-wide MTX setting, where it is, who can change it and its default.

Member settingsEvery setting a technician chooses for themselves in MTX, where it is and its default.

Access levelsWho can use MTX, and which Nilear access level each MTX action needs.

Keyboard shortcutsThe keys MTX answers to in the ticket list, the ticket summary and Working Notes.

MessagesThe messages MTX shows when it cannot do something, with their cause and fix.