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Review cycles

Each configuration type has a review cycle, set on its Settings step in Manage Configuration Types. It decides how often configurations of the type are reviewed.

Review cycle A configuration is due
Never (the default) Never: the type is not reviewed.
Once Until it has been reviewed once; never again after that.
Every Month 30 days after its last review.
Every Quarter About 90 days after its last review.
Every Six Months About 182 days after its last review.
Every Year 365 days after its last review.
Every Two Years 730 days after its last review.
Every Three Years 1,095 days after its last review.

A configuration that has never been reviewed is due as soon as its type has a cycle other than Never.

  • In the Configuration Checklist, a due configuration counts under Need Review and as a Warning. A reviewed configuration within its cycle counts under Reviewed. Under Once, a configuration already reviewed counts under neither.
  • In MTX, Configs, Review lists the due configurations a review ticket can be generated for: active ones, with no open review ticket, of companies whose type is flagged as your active customer base. See Set up configuration reviews.

A configuration is recorded as reviewed when its review ticket is completed with every review task marked. The review date is the day the ticket was completed.