Tiered pricing

A tiered pricing schedule prices an addition by count ranges. It is stacked pricing, not a volume discount: each range prices only the users that fall in it, and the ranges’ subtotals are added up. (A volume discount, such as 10% off the whole order above 100 users, is not what a schedule does.)

The rules

Each range of a schedule has a start, an end, a price, a cost and a rule:

• Per User: each user in the range is billed at the range’s price. Users 11 to 20 at $200 each, for example.
• Flat Rate: the range is billed at its price as a whole, whatever the count inside it. Any count from 1 to 20 billed $4,000, for example.

A range applies once the count reaches its start. The last range has no end, so every count is priced.

Example

Start	End	Price	Cost	Rule
1	5	1,500	1,000	Flat Rate
6	10	250	150	Per User
11	20	200	100	Per User
21	40	175	90	Per User
41		150	75	Per User

Count	Ranges applied	Total
4	1-5: $1,500 flat	$1,500
7	1-5: $1,500 flat, 6-10: 2 × $250 = $500	$2,000
15	1-5: $1,500 flat, 6-10: 5 × $250 = $1,250, 11-15: 5 × $200 = $1,000	$3,750

Cost works the same way from the Cost column.

On the invoice

ConnectWise prices an addition as unit price times count. So ConnectActive sets the addition’s Unit Price to the total divided by the count, and the Unit Cost likewise: for 7 users in the example, a unit price of $285.71 for a total of $2,000. It writes the ranges it applied at the top of the invoice description, for example 1 to 5 @ 1,500 Flat Rate = 1,500 and 6 to 7 @ 250 Per User = 500. Include Full Pricing Schedule lists every range instead, including those above the current count.

Prorating

A prorated addition for a count change is priced from the ranges the change falls in. If the example’s count rises from 6 to 7, the prorated addition is for one user at the 6-10 range’s $250, prorated for the rest of the period. Refunds work the same way for a drop. See Prorating.

To create and apply a schedule, see Set up tiered pricing.